Case Study

Transforming Community Paramedic Services with HGlobal’s mHub Analytics Package

mHub Analytics Package is a powerful tool for Community Paramedic Services seeking to leverage data to enhance program effectiveness and operational efficiency.

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Introduction

Driving better outcomes in community paramedicine with mHub

Community Paramedic (CP) Programs play a crucial role in delivering tailored healthcare services, particularly to vulnerable populations. To enhance the efficiency and effectiveness of these programs, having access to comprehensive, actionable data is essential. HGlobal’s mHub Analytics Package provides CP programs with advanced analytic capabilities by integrating data from multiple (often disparate) sources, including various electronic medical record (eMR) platforms, community partners and legacy data from eMR systems no longer in use. This case study demonstrates how mHub has empowered a Paramedic Service to optimize its CP operations, communicate the value proposition of CP programs, improve program delivery and patient outcomes.

Challenge

High Performance Without the High Price Tag

Community Paramedic programs often rely on a mix of data sources, including current eMRs, outdated legacy systems, and various other healthcare data platforms. Integrating these disparate data sets into a coherent system for analysis can be challenging - limiting the ability to effectively monitor program success, track patient outcomes, and adjust services based on real-time data insights. Without a unified analytics solution, paramedic services struggle with:

Fragmented Data Sources

Inability to easily access or analyze data from multiple eMRs or legacy systems, leading to gaps in understanding program performance.

Limited Insight into Program Effectiveness

Difficulty measuring and demonstrating the impact of community paramedic interventions on patient outcomes and overall healthcare costs.

Operational Inefficiencies

Lack of clear, data-driven insights to optimize resource allocation, staff deployment, and response strategies.

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Solution

HGlobal’s mHub Analytics Package

HGlobal’s mHub Analytics Package offers a robust solution by seamlessly integrating data from diverse eMR systems, both current and legacy. This comprehensive platform allows paramedic services to aggregate, analyze, and visualize data in a unified format, providing a complete picture of their operations. Key features of the mHub Analytics Package include:

Data Integration from Multiple Sources

mHub enables paramedic services to pull data from various eMR vendors, community partners, and even incorporate historical data from eMR systems no longer in use. This ensures a continuous and complete data flow, providing a longitudinal view of patient interactions and outcomes.

Advanced Analytics and Visualization Tools

The package includes a range of analytics and visualization tools that help paramedic services identify trends, measure key performance indicators, and gain actionable insights to refine their community paramedic programs.

Performance and Outcome Tracking

With mHub, services can effectively monitor the impact of their interventions on patient outcomes, enabling them to demonstrate the value and effectiveness of their programs to stakeholders.

Operational Efficiency Enhancements

The analytics package offers tools to analyze resource usage, optimize staff deployment, and improve response strategies, all driven by data insights.

Implementation

A Community Paramedic Service partnered with HGlobal to implement the mHub Analytics Package. The service was previously using multiple eMR systems and had significant amounts of data stored in a legacy eMR system that was no longer in use. HGlobal worked closely with the service’s IT and operations teams to:

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Every Second Counts

Leveraging data analytics and technology to allow first responders and allied health providers to focus on what matters most – their patients